GLOBAL PRIVACY NOTICE

Effective date: 1 April 2024

Index

1. Who we are        1

2. Our values and why do you need to read this Global Privacy Notice        2

3. Children        2

4. What type of Personal Data we may collect and use about you?        2

5. How can we use your Personal Data?        4

6. How do we use your Personal Data for marketing?        5

6.1 Experience discovery and recommendation        5

6.2 Third-party marketing        6

6.3 Opting Out        6

6.4 Third-party advertising companies        6

7. How we share your Personal Data and who we share it with        7

8. International data transfers        8

9. Cookies and tracking technologies        8

10. Security        8

11. Data Retention        9

12. Personal Data from third data subjects        9

13. Your rights and how to exercise these rights        9

14. Third-party sites        10

15. Changes to this Privacy Notice        10

16. Complaints, questions and suggestions        10

Annex I - Data Protection Authorities and Privacy Notice variations by country        11

1. Who we are

We are Fever Labs Inc. ("Fever"), domiciled in the United States of America, with TIN: 99-0368536, registered at  50 Greene St 3 Fl, New York, NY 10013, and we operate the Websites www.feverup.com, www.secretmedianetwork.com and all of the webpages, subdomains, country level domain variants and subparts of those Websites (collectively, our "Websites") as well as our free applications (the "Apps", and jointly with the Websites, the “Platform”). Fever is the leading global live-entertainment discovery and recommendation Platform. Fever drives users to consume experiential entertainment by providing curated events based on its proprietary analytics of data insights and any information that relates to and identifies our users and customers (“Personal Data” or “Personal Information”), and drive traffic and provide an avenue for spontaneous discovery for event organisers (the "Services").

Fever is the “controller” or “business” in charge of processing your personal data when providing the Services. In addition, we would like to inform you that, within the EU territory, the Spanish Data Protection Authority (“Agencia Española de Protección de Datos - AEPD”) has been designated as Fever’s Lead Supervisory Authority due to our Spain’s establishment (Kzemos Technologies, S.L., with VAT number B-65590945 and domiciled at Calle de Fernando el Santo, 16, 28010, Madrid, Spain), a subsidiary of Fever Labs Inc. Group, corresponds to Fever’s real head office from where the most important decisions related to customer personal data processing activities and operations are taken, as well as central management, administration and control are exercised.

Fever provides its Services to you through different companies. You can check out the Fever companies that are responsible for the processing of your Personal Data in Annex I.

2. Our values and why do you need to read this Global Privacy Notice

We value your privacy and want to be accountable, fair and transparent with you in the way that we collect and process your Personal Data. Our overall aim is to ensure that our collection and use of your Personal Data is appropriate to the provision of the Services and is in accordance with applicable data protection laws. We also want you to know your rights in relation to your Personal Data which you can find in section 13 .

In line with these values, this Privacy Notice informs you what to expect when we collect and use Personal Data about you. We have tried to make it easy for you to navigate so you can find the information that is most relevant and our relationship with you.

This Privacy Notice explains what information we collect, how we use it, and your rights over your Personal Data. We may collect your Personal Data when you use:

• Our websites at www.feverup.com www.secretmedianetwork.com
• Fever Apps
• Any of the Services available to you through our Platform

Sometimes, we may also provide you with “just in time” privacy explanations in the Platform. When you use a new Fever product or service for the first time:

• these explanations will help you to understand what specific personal data Fever collects, uses or shares about you for that product or service;
• where relevant, you will be prompted to review your in-app privacy preferences.

We may provide privacy notices and explanations in languages other than English. If there are any discrepancies between other language versions and the English language version, the English language version is authoritative.

If you have any questions or need any help in relation to this Privacy Notice or how Fever processes your Personal Data, please contact our Data Protection Officer at dpo@feverup.com 

3. Children

We do not and will not knowingly collect information from any unsupervised child under the age of 13. If you are under the age of 13, you may not use the Services unless your parent/s or guardian has provided us with their express authorization for your use of the Services.

4. What type of Personal Data we may collect and use about you?

Fever wants to provide as much detailed information as possible regarding what Personal Data we may collect and use:

5. How can we use your Personal Data?

In order to process your Personal Data, we must have a legal basis (a valid legal reason). Our legal basis will be one of the following:

• It is necessary to fulfil a contract or agreement that we have with you. We need certain Personal Data to provide our Services and cannot provide them without this Personal Data.
• It is required for our legitimate interests. We sometimes collect and use your Personal Data because we have a reason to use it and this is reasonable when balanced against your rights and freedoms.
• It is permitted because you have provided your consent to us. Where you’ve agreed to us collecting your Personal Data, for example when you tick a box to indicate you’re happy for us to use your Personal Data in a certain way (send newsletter with promotions, discounts or new experiences or events or share your Personal Data with the event organiser for marketing purposes).
• It is required in order for us to comply with legal obligations. In some cases, we have a legal responsibility to collect and store your Personal Data (for example, under tax regulations we must retain certain information about transactions and our customers).

Where we need to collect Personal Data in order to comply with a legal obligation or under the terms of a contract or agreement we have with you and you fail to provide that Personal Data when requested, we may not be able to perform the contract we have or are trying to enter into with you (in this case, to provide you with the Services). In this case, we may have to cancel the Services but we will notify you if this is the case at the time.

6. How do we use your Personal Data for marketing?

If you sign up to our Services, and where national laws allow, we’ll assume you want to be contacted by push notifications, email and text message with information about Fever services, new events or experiences, offers and promotions. Where national data protection laws require us to get your consent to send marketing communications, we’ll do so in advance.

We use your Personal Data to personalise marketing communications about our Services so they are more relevant and interesting to you (where allowed by law). This may include analysing how you use our Services and your ticket transactions.

6.1 Experience discovery and recommendation

We may process your name, contact details, and the data on the Services used by you to suggest which experiences available on the Platform may be relevant for you.

You will receive marketing communications from us if you have requested information from us or purchased a ticket on our Platform or provided us with your details when you entered a sweepstake, giveaway, competition or registered for a promotion, and in each case, you have not opted out of receiving such marketing communications.

Fever will also send mobile-integrated push notifications, in accordance with your marketing preferences, for advertising and marketing the Services themselves or events on the Services. Such push notifications may also include information on upcoming events that you may have signed up for, advising of the upcoming start time, venue, or any changes that may concern such event. These notifications can be turned off through the mobile device notification settings or by using the means set out in the “Opting Out” section below.

If you connect your Facebook/Google account or sign up for other social media integrations whose product features include social notifications (i.e., updates on what your friends are doing on the Services), you will receive these social notifications. You can manage these social notifications by toggling your social settings to private or disconnecting such integration.

6.2 Third-party marketing

Depending on national data protection laws, We will obtain your express opt-in consent before sharing your Personal Data with any company outside of the Fever group for marketing purposes.

In addition, we may share your Personal Data (limited to name, surname and email address) with a sponsor, event organiser or venue for a Fever-organised Experience. These  third parties will be clearly identified in the Experience you decide to join and/or participate. In those cases, either We or the third-party may gather your consent during or after the Experience for any processing of Personal Data, in addition to sending marketing communications electronically about its products and/or services. Please read carefully any clause and/or privacy notices provided by the third-party before providing additional Personal Data and/or your consent.

6.3 Opting Out

We want to provide you with choices regarding certain Personal Data uses, particularly around marketing and advertising (including the sending of marketing messages). You can update your choices at any time by logging into the Platform and checking or unchecking relevant boxes or sliders to adjust your marketing preferences. For such purpose, we have developed a preferences centre where you can view and make certain decisions about your Personal Data use.  Additionally, you can exercise control over your Personal Data by following the opt-out links on any marketing communications sent to you or by contacting us at any time, or by emailing our Data Protection Officer at dpo@feverup.com.

Where you opt out of receiving these marketing communications, please note that this will not apply to Personal Data we collect and its necessary for the proper provision of our Services. Therefore, you will continue to receive service communications related to the functionality and/or administration of our Services. For instance, as mentioned above, you may receive notifications about updates to our Services or changes in our legal terms.

6.4 Third-party advertising companies

We aim to ensure that our advertising and marketing remain relevant and interesting to you. To achieve this, we use third-party advertising and technology companies as data processors to serve ads and/or provide aggregated data to assist in ad delivery when you visit or use our Services. This includes third-party technology companies that collect data about you to create a profile of your preferences based on your interactions when you use our Services. These companies also automatically collect data when you use our Services to assist us identify the ads that are served to you and what you do after seeing those ads. In addition, we also share data with providers of web analytics tools, such as Google Analytics, which we use to analyse your use of the Services.

These third-party advertising companies collect, store and use data by integrating cookies and other tracking technologies on our Services. Please see our Cookie Notice for further information.

In some cases, these third parties may also use the data that they collect for their own purposes. For instance they may aggregate your data with other information they hold and use it to inform advertising-related services provided to other clients or collaborate with other advertising companies and share your Personal Data as part of the process.

Please see our Cookie Notice for more information on the third-party advertising companies which collect, use and store data about you, and the use of cookies and other tracking technologies implemented on our Services. From our Cookie Notice, you can also learn how to exercise control over this data collection and usage. If you choose to restrict or prevent tracking for these purposes, the advertising you see when you visit or use our Services will no longer be tailored to your preferences.

We may also share your data with social media or similar platforms so that you and other people can see relevant content on those platforms. For example, we may use the Facebook Custom Audiences service and share your email address in a protected format with Facebook.  This allows us to include you in a custom audience to serve you relevant advertising content on Facebook or create an audience of other Facebook users based on the information in your Facebook profile. You can opt-out by emailing dpo@feverup.com or through the Communications Preferences, Legal or Account sections available on your account profile.

7. How we share your Personal Data and who we share it with

We may share your Personal Data and other information under the following circumstances:

• Fever group subsidiaries. These fully owned subsidiaries of Fever Labs Inc. are required to process such information based on our instructions, internal procedures and protocols and in accordance with this Privacy Notice. Unless there is a legitimate enabling basis, they have no power to share your Personal Data independently. We may share your Personal Data within the Fever group subsidiaries to:

• provide you with the best user experience and Services;
• protect you, other users and our systems from fraud or harmful behaviour;
• improve existing, or develop new Services;
• send you information about Fever services we think you’ll be interested in hearing about.

• Third-party service providers. We may share your Personal Data with third-party service providers, acting as our data processors, in order to facilitate or provide certain services on behalf of Fever. By way of example and not limitation, it may include:

• IT infrastructure and support providers that facilitate our provision of the Services to you;
• Analytics and user research providers that help us improve our Platform;
• Communications and survey services providers to help us provide our Services to you and help us send you emails, push notifications and text messages; and
• Other third-party service providers, for the purpose of providing our Services or tracking our users' use of the Services (including but not limited to payment service providers).

These providers are authorised to process your Personal Data only as necessary to provide these Services to us.

• Compliance with legal obligations. When we respond to court orders or legal processes, or to exercise our legal rights or defend ourselves against legal claims. When we believe it is necessary to share your Personal Data in order to investigate/prevent a crime or take actions against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or as otherwise required by law.

• Mergers & Acquisitions. When we need to transfer Personal Data about you if we are acquired by or merged with another company. If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified afterwards via email and/or a prominent notice on our Services of any change in ownership or uses of your Personal Data, as well as any choices you may have regarding your Personal Data.

• Social media and advertising partners. When we use social media for marketing purposes, your Personal Data (limited to only your name and email address) may be shared with the social media platforms so that they can check if you also hold an account with them. If you do, we may ask the advertising company or social media provider to:

• use your Personal Data to sent our ads to you, because we think that you might be interested in new Fever products or services;
• not send you our ads, because the marketing related to a service that you already use;
• send our ads to people who have a similar profile to you (lookalike audiences) and custom audiences. Please note that your Personal Data is hashed before we send it to the advertising partner and they are only allowed to use it in the ways described above.

• Experience or Event organisers. When you purchase tickets, sign up for, or donate to an experience or event through our Platform, we may share your Personal Data with the entity organising that experience or event. Sometimes, these organisers might have others help them set up the event. We call these helpers "Third-Party Organizers." For example, a concert venue might let a promoter use our Platform to create an event at their venue. In these cases, we might share your Personal Data with both the venue and the promoter for logistical or operational purposes due to it being necessary for the proper execution of the contract with you. Remember, we're not responsible for how these experience or event organisers or Third-Party Organisers process your Personal Data or if they comply with applicable data protection laws.

• Other Fever users: given the nature of our Services, other Fever users may be able to access or view certain Personal Data in connection with your participation in an experience or event. In addition, we may ask you to let us sync your mobile phone contacts in order to share with them previously purchased tickets or send them discount codes, among other purposes.

8. International data transfers

As a general rule, if you are a user resident in the European Economic Area (EEA), please note that Fever aims to store your Personal Data in the EEA territory. However, in some limited circumstances, we may need to transfer your Personal Data to other Fever group subsidiaries or to third-party services providers located in countries outside of the European Economic Area (EEA) or the United Kingdom (UK) to (i) help us provide our Services; (ii) provide ongoing user support; (iii) comply with legal and regulatory requirements; and (iv) fraud prevention and response to law enforcement authorities.

When transferring Personal Data outside the EEA or UK to other countries that do not offer a standard of data protection equivalent to the EEA or UK , we will make sure that your Personal Data is sufficiently protected and make sure that a contract with strict data protection safeguards and clauses are in place before we transfer your Personal Data.

Please also note that when you are purchasing tickets or enrolling into an event, such event may be organised by another entity located outside the EEA. By enrolling in such event or purchasing the relevant tickets you acknowledge the necessity of transferring your Personal Data to the organiser for the purpose of managing your participation in the relevant event or experience.

If you are a European resident, you can find out further information about the rules on data transfers outside the EEA, including the mechanisms that we rely upon, on the European Commission website.

9. Cookies and tracking technologies

We use cookies to analyse how you use our Services. In addition, pixels, web beacons, tags and scripts may be used by Fever and our partners, affiliates, analytics or service providers. These technologies are used for measuring performance of our email campaigns, analysing trends, administering the Services, analytics and tracking users’ behaviours regarding the Services and to gather demographic information about our user base as a whole. We receive reports and build internal dashboards based on the use of these technologies on an individual as well as aggregated basis.

We use cookies, for example, to remember users’ settings (e.g. language preference). Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Services, but your ability to use some features or areas of our Services may be limited.

9.1 What is a cookie? 

Cookies are small text files sent by us to your computer or mobile device, which enable Fever features, functionalities and allow the Websites or App, among other things, store and retrieve information about the number of visits, browsing habits of the user or your device and, depending on the information they contain and the way you use your device, can be used to recognize the user. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

9.2 How is Fever using cookies? 

Some cookies are associated with your account and personal data to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.

Cookies can be used to recognize you when you visit a Website or use our Services, remember your preferences, and give you a personalized experience that is consistent with your settings. Cookies also make your interactions faster and more secure.

Categories of use:

• Authentication: If you're signed into the Services, cookies help Fever show you the right information and personalize your experience.
• Security and functionalities: Fever uses cookies to enable and support security features, and to help detect malicious activity. They are strictly necessary, and used by Fever to allow you to navigate through the Websites and use the different options or Services that exist in them. For example, these cookies help Fever identify the session, access restricted parts, remember the elements that integrate an order, process the purchase order, use security features while browsing or store, disseminate and / or share content.
• Personalization, Preferences, features, and services: Cookies denote which language you prefer and what your communications preferences are. They can help fill out forms on our Websites and Apps more easily. They also provide you with features, insights, and customized content.
• Marketing: Fever may use cookies to help deliver marketing campaigns and track their performance (e.g., a user visited feverup.com and then made a ticket purchase). Similarly, Fever’s partners may use cookies to provide us with information about your interactions with their services, but use of those third-party cookies would be subject to the service provider’s policies. They help to manage content relevance more efficiently based on your preferences and to refine and improve product offerings aligned with your interests.
• Performance, Analytics, and Research: Cookies help Fever learn how well the Websites, Apps and Services perform. Fever also uses cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Websites, Apps and Services from different devices, such as your work computer or your mobile device. This includes creating user navigation profiles on the Websites and Apps with the goal of implementing enhancements of our Services. Google Analytics is an example included in this category.
• Social Cookies and Pixels:

• Social Cookies: These may be used to enable you to share our content with your friends and networks. They are capable of tracking your browser across other websites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these technologies you may not be able to use or see these sharing tools.  This category includes Facebook

• Pixels: These are small, virtually invisible, pixel-sized programs hosted on our Websites or Apps that create a link between your visit to our Websites or Apps and a third party. When the pixel is loaded, the third party places a cookie on your device for analytical and advertising purposes.

9.3 What categories of personal data does Fever process?

While the specific data collected and processed through cookies may differ based on your individual settings and preferences, we typically gather the following information related to your usage and device:

• The date and time you last accessed our Websites,
• The pages or content you engaged with during your initial visit to our Websites,
• The language setting you prefer to use by default,
• Details about your device, such as the type and model, the operating system and its version, the type of browser and its configuration, your IP address or another unique identifier for your device, and a unique token for your device,
• Information categorizing you as a user, which might include your behavior, likes and dislikes, or purchasing history.

If you consent to the activation of personalization cookies, we may integrate your personal information with other data to create a profile of your interests and activities.

9.4 What kind of cookies do we use?

• First-Party Cookies (Fever): These cookies are created and used by Fever’s own Websites. They help the site to function properly, save your settings for future visits, and tailor Fever’s Websites’ experiences specifically to you.

• Third-Party Cookies: These cookies come from external sources, not our Websites. They are often employed by our advertising or analytics partners (eg. Google, Meta, etc.) to follow your activity across various sites, which allows for personalized advertising and helps gather broad usage statistics.

• Read more about how Google handles personal information

9.5 Cookie retention period 

The data collected from the installation of cookies will be used strictly for the duration required to achieve the specified purposes, based on the cookie type:

• Session cookies: These cookies are temporary and expire once you close your browser (or once your session ends).
• Persistent cookies: This category encompasses all cookies that remain on your hard drive until you erase them or your browser does, depending on the cookie’s expiration date. All persistent cookies have an expiration date written into their code, but their duration can vary. They should not last longer than 12 months, but in practice, they could remain on your device much longer if you do not take action.
• Proprietary cookies: They will not remain active for longer than 12 months  from the time you gave your consent for their installation. Please be aware that we may need to retain this data in a restricted form until any possible legal claims are time-barred.

Furthermore, even after a cookie has expired, we may renew it if you agree to its use once more.

9.6 Information sharing from cookies

Depending on your consent to the use of certain cookies, the data gathered via cookies may be shared with selected partners and service providers who assist us with various functions, such as website analytics, advertising, and improving user experience.

Please, take into account that some of our service providers may be based outside of the European Economic Area (EEA), in countries that might not initially provide the same level of data protection as within the EEA, as required by relevant data protection laws (e.g., the General Data Protection Regulation). These countries could include the home countries of third-party cookie providers that work with us in the use and placement of cookies.

In those cases, Fever will conduct those data transfers in accordance with standard contractual clauses pre-approved by the European Commission. For further details on these protective measures or to confirm their provision, you can reach out to us using the contact information provided above. Additionally, you can learn about the personal data transfers by the third parties by reviewing their respective policies on their websites. Please note that Fever is not liable for their individual adherence to applicable regulations.

9.7 How can you manage the use of different types of cookies?

When you first visit Fever’s Websites or Apps, a cookie banner will pop up to inform you about our use of cookies as described in this Cookie Notice. This banner will enable you to provide informed consent from the onset for the use of cookies, by agreeing to the specific installation of particular types of cookies. In this case, you can always adjust your preferences or withdraw your consent at any time, both for our first-party cookies and those set by third parties.

In order to use certain Services and functionalities that we offer through Fever, it is necessary for you to have cookies enabled in your Internet browser. Specifically, by means of these technical cookies, Fever will be able to identify you as a registered user each time you access the Websites and Apps, thus allowing you to access and use such services and functionalities.

• Managing cookie preferences: You can modify your settings directly via the cookie banner or through the Settings Panel.

• Disabling cookies: If you wish to disable cookies, you can do so using the settings in your web browser. For guidance on how to manage cookies in your specific browser, please refer to the following instructions:

• Google Chrome;
• Safari;
• Microsoft Edge;
• Firefox;
• Opera.

You should always access the most updated support information of these browsers to find out how to delete cookies, since such information may differ between versions and operating systems.

In the event that you use any other browsers (e.g., Vivaldi or Brave) we recommend that you  consult the different cookie settings options that may be available in it at any given time, as they may be subject to change.

Note that your particular browser may at times generate an instant message that will provide you with the possibility to oppose the installation of these cookies. In the event that your browser does not provide this possibility automatically, you may prevent the installation of cookies by following the instructions of your browser, as described above.

In the event that you decide not to accept cookies on our Websites or Apps, you will be able to continue to use the Websites or Apps as usual, although it is possible that your user experience may be slightly impaired.

9.8 Your rights regarding the use of cookies

Under current data protection laws, you have the right to manage your personal data. This includes the rights to access, rectify, erase, restrict its processing, object, as well as your right to data portability, and the right not to be exclusively subject to a decision based solely on automated processing. You can also withdraw consent for data processing at any time, as was described above.

To exercise these rights, you can contact Fever using the details provided above. Please note that to process your request, we may need to ask you for more personal information to identify you. In that specific case we will ask for it via email, and will only maintain it for the purpose of managing your request and then we will duly block it until the prescription of any potential legal liabilities.

10. Security

Whilst we take appropriate technical and organisational measures to safeguard the Personal Data that you provide to us, no transmission over the Internet can ever be guaranteed 100% secure. Consequently, please note that we cannot guarantee the security of any Personal Data that you transfer over the Internet to us.

We are committed to protecting your Personal Data using appropriate technical and operational security measures such as access controls that restrict and manage the ways in which your Personal Data is stored and handled, in order to maintain the confidentiality, availability and integrity of your Personal Data.

11. Data Retention

We will keep your Personal Data for as long as necessary to achieve the original purposes we collected it for and in compliance with applicable and relevant laws. Even after termination of the purpose for which your Personal Data was collected or upon receipt of a deletion request, we may need to continue to retain your Personal Data in accordance with data retention periods that vary from country to country, regulatory requirements or in order to resolve pending disputes, ongoing court claims or enforce our agreements.

We may delete your Personal Data (including any account that you set up to use our Services) if you do not use the Services during a two year period. Once this period is reached, we will contact you to confirm if you want to continue using our Services or if you prefer that we delete your Personal Data permanently.

In some circumstances, we may anonymise your Personal Data (so that it can no longer be associated with you and does not allow re-identification) for our internal research, analytical or statistical purposes in which case we may use this information indefinitely without further notice to you.

12. Personal Data from third data subjects

In the event that, in connection with the purchase of a ticket for an experience or event, it is necessary or you voluntarily provide us with the Personal Data of friends, relatives or other attendees, you guarantee and are responsible for having correctly informed them regarding the processing of their Personal Data by Fever and the organiser of the event, in accordance with the terms set forth in this Privacy Notice.

13. Your rights and how to exercise these rights

You have certain rights in relation to your Personal Data. If you would like further information in relation to these or would like to exercise any of them, please contact our Data Protection Officer at dpo@feverup.com.

In short, you have the right to:

• Be told and obtain information regarding how we use your Personal Data.
• Ask for a copy of your Personal Data. Please note that we may not be able to provide you any Personal Data about other people or linked to an ongoing crime or fraud investigation. In addition, we won’t provide you with any communication we’ve had with our legal advisers or internal notes about our procedures/protocols).
• Ask us to correct your Personal Data if you think it’s wrong, inaccurate or incomplete. In that case, we may need to verify the accuracy of it.
• Ask us to delete your Personal Data. As informed above, there may be circumstances where we may not be able to agree to your deletion request due to we have a legal obligation or there is an applicable data retention period.
• Object (opt-out) the processing of your Personal Data for marketing purposes (including profiling) or other processing activities based on legitimate interests. Please note that we may not be able to accept it in the event we need to process your Personal Data for the proper provision of our Services or even need to close your account as we won’t be able to provide our Services.
• Restrict the way that we process your Personal Data and ask us to suspend using your Personal Data. This may be possible if your Personal Data it’s not accurate or there is an ongoing legal claim.
• Ask us to transfer all your Personal Data to another company. Please note that we may do it if a regulatory requirement enables it, providing your Personal Data in a structured, commonly used and machine-readable format.
• Withdraw your consent or update your permissions. You’re in control of your Personal Data and therefore you can change your privacy settings and preferences in the App or sending an email to dpo@feverup.com

We will consider all such rights requests and provide our response within a reasonable period (and in any event within any time period required by applicable data protection laws). Please note, however, that certain Personal Data may be exempt from such requests in specific circumstances. If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.

If we delete any Personal Data which we are holding about you, this deletion may only relate to the Services and not any other service provided by us in other jurisdictions. You should make requests for each account that you may have set up to access the Services or any other service provided by us.

14. Third-party sites

The Services contain links and pages to other websites operated by third parties. Please note that this Privacy Notice applies only to the Personal Data that we collect through the Services and we cannot be responsible for Personal Data that third parties may collect, store and use through their websites. You should always read carefully the Privacy Notices of each website you visit.

15. Changes to this Privacy Notice

This Privacy Notice was last updated on April 1, 2024. Please check back regularly to keep informed of updates to this Privacy Notice. Where we make significant changes to this Privacy Notice, and we have your email address, we will send you notification of the changes.

16. Complaints, questions and suggestions

We have a Data Protection Officer that can assist with all queries regarding our processing of Personal Data. Our Data Protection Officer can be contacted at dpo@feverup.com.

You have the right to lodge a complaint with local data protection authorities in the EEA and other third countries if you believe we have not complied with applicable data protection laws. The local authority differs depending on the country. Please see Annex I to check your local data protection authority and if there are any variations to this Privacy Notice in accordance with local regulatory requirements.

Annex I - Data Protection Authorities and Privacy Notice variations by country

Below, you can find information about the local data protection authorities and privacy Notice variations in some of the countries in which we operate.